Privacy Policy

Our contact details

Name: Zoe Cullingworth

E-mail:insightcareercoaching@outlook.com

Website: http://www.insightcareercoaching.co.uk

Privacy Notice created on: 30th January 2024

The type of personal information we collect

“We”, “our” or “us” refers to “Insight Career Coaching” or “Zoe Cullingworth”. We take your privacy very seriously. In this privacy policy, we seek to explain to you what information we collect and what rights you have in relation to it. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our website and services.

This privacy policy applies to all information collected through our website (www.insightcareercoaching.co.uk) and/or any related services, sales, marketing or events.

We currently collect and process the following information:

Information you provide to us:

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when using our services or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us, the choices you make and the products and features you use. The information we can collect includes:

  • Information that you provide directly to us via our website. This primarily happens when you type into a text field, enter information on a form or complete a sign-up form. When you leave a comment our website, we collect that comment, and other information that you provide along with the comment, such as your name and email address. We may also collect other information that you enter on the website, such as a contact form submission, a search query, or site registration.
  • Any further information which you send to us.

Information We Automatically Collect from the Site

  • We collect the information that web browsers, mobile devices, and servers typically make available about visitors to a website, such as the IP address, browser type, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
  • We collect information about a visitor’s interactions with the website, including the “likes” and “ratings” left by visitors.
  • We may determine the approximate location of a visitor’s device from the IP address. We collect and use this information to, for example, tally how many people visit the website from certain geographic regions.
  • Information from Cookies and Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites. Our website uses cookies and other technologies like pixel tags to help identify and track visitors and website usage, and to deliver targeted ads when ads are enabled. Our website is hosted by WordPress. For more information about their use of cookies and other technologies for tracking, including how visitors can control the use of cookies, please see the WordPress Cookie Policy. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features of our service.

How we use your information

We use personal information collected from our website for a variety of business purposes described below.

  • To provide information and services that you request. We may process any information that has been submitted via any of our websites contact forms. This data may then be processed for the purpose of offering, marketing and selling relevant services to you.
  • To send administrative information to you including product, service and new feature information and/or information about changes to our terms, conditions and policies.
  • To post testimonials. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update or delete your testimonial, please contact insightcareercoaching@outlook.com.
  • To request feedback about our services.
  • To protect our services (for example, fraud monitoring and prevention).
  • To respond to enquiries and solve any potential issues you might have with the use of our services.
  • For other business purposes. We may also use and share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify any individual. For instance, we may publish aggregate statistics about the use of our services.

Will your information be shared with anyone?

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing or sharing this information are:

Your Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose. You are able to remove your consent at any time. You can do this by contacting insightcareercoaching@outlook.com.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services , which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

How long do we keep your information?

Your information is securely stored.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at insightcareercoaching@outlook.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at insightcareercoaching@outlook.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Changes to this policy

We may revise these terms from time to time. The most current version of this policy can be found on our website (www.insightcareercoaching.co.uk) under ‘Privacy Policy’.